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| 01) |
What benefits does the TravelSafe Policy offer ? who
is it targeted at? |
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Travel Safe is a Policy introduced by Eagle Insurance for those who travel
abroad as tourists or for business purposes. This Policy provides comprehensive
coverage for Health Cover, Personal Accident. Loss of Baggage (including Delay
of Baggage), Loss of Passport, Financial Emergency Assistance, Hospital Daily
Allowance and Personal Liability.
The quantum of coverage will depend upon the Plan opted for as well as
the country to which the Insured Person is traveling.
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| 02) |
What are the Insurance documents I would need to carry with
me when I travel abroad ? |
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(a) Original Policy Schedule
(b) Travel
Safe card
(c) Original endorsement Schedule (if any)
(d) Original Medical Report Form (not a photo copy) in case Insured Person is
above the age at 60 years
(e) Original
test Reports ( not a photo copy) in case the Insured Person is above the age of
60 years
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| 03) |
Is there any limit to the number of claims during the Policy
Period? |
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No there is no limit to the number of claims during the Policy Period but
the total claim amount can only be up to me maximum Sum Insured under the
Plan opted for.
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| 04) |
Can dependent children travelling with me be covered under
my Policy? |
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Dependant children traveling with
parents / guardians are covered only if a separate Policy is
taken for them and the requisite premium is paid.
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| 05) |
What do I do in case of any loss, damage or accident
resulting in a claim? |
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In such cases, the matter should be immediately brought to the notice of our
Claim Settling Agent at the contact numbers mentioned below: Paramount Healthcare Management Pvt. Ltd.
Tel : (India) +91-226751-5558 (US) +1-866-978-5205 (toll-free) Fax (India) : +91-225662-7784 +91-225602-1260
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| 06) |
How
can I modify my existing TravelSafe Policy? |
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Modifications can be done by means of an Endorsement, for which either you or
your authorized representative has to contact Eagle..
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| 07) |
How can I
renew my TravelSafe Policy? |
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No renewals can be done under the Specified Trip Policy. At the time of
requirement, a new Policy will be issued. However the Annual Cover can be
renewed, for which you should contact Eagle.
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| 08) |
What I do if my Policy Schedule is lost or stolen? |
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A copy of the Policy Schedule
should be made available to your beneficiary/ relative in
Sri Lanka which can be utilized in the event of a loss of
the original Policy Schedule. In extreme situations of loss
of both the copies, You may request Eagle to issue a
certificate giving the broad details of the cover granted,
which can be used for providing the requisite cover
information to the our Claim Settling Agent.
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| 09) |
Are there any automatic extensions of the Period of
insurance under the Policy? |
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Automatic extensions of the Policy can only occur under the following
circumstances:
(a). Delay at Public Services beyond the control of the Insured Person. In this
case the Period of insurance is automatically extended for a maximum of seven
days.
(b) Curative treatment of injury/ illness / accident continuing beyond the
expiry date of this Policy-in this case the Period of Insurance, is
automatically extended for 30 days for the Specified Trip Policy and 60 days for
the Annual Cover, provided that the injury / illness is contracted during the
Policy Period which necessitates curative treatment beyond the expiry date of
the Insurance Contract and it can be established that transportation home is not
possible.
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| 10) |
If I prefer treatment in Sri Lanka can that be arranged for?
In that case, are the medical expenses incurred in Sri Lanka
also payable under the Policy? |
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Treatment In Sri Lanka can be
arranged for if in the opinion of the Claim Settling Agent,
treatment should continue in Sri Lanka till the end of the
Insurance Period or for a maximum of 30 days beyond the
Insurance Period, although the diseases injury / illness is
contracted abroad. Medical expenses included in Sri Lanka
will be payable in such cases. |
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