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How do I report a claim? |
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Have your policy number (for vehicle
claim) handy |
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Click
 to input the details of your policy
number, incident, contact person and location where an
inspection to be carried out |
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Once you have keyed all the information required press the
 button at the bottom. Once you have sent the notification
you will have the option to download the claim form. |
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When you complete the Claim Form you could send it to us
electronically. You may also print it, sign and hand it over to
our representative who will visit your premises to inspect the
loss or you could also hand it over to your agent/broker |
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After you notify us the claim you will receive an e-mail
providing your user name and password which will be required by
us when you access your claim status later |
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What we will do?
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We will pass your loss details on to our representative who will
call to follow-up with you as soon as possible and visit your
premises. |
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How to check the position of my claim? |
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Have your user name and password handy. |
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Click
 icon to input your
user name and password and view all the claims intimated by you. |
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You could click on the desired claim and view the status of
same. |
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You could identify at which stage your claim is from “Our claim
settlement process” appearing below the status of your claim. |
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How do I clarify my doubts on insurance? |
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Have your username & password handy if you are already
registered with us |
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Click
 and key the user name & password
to view the frequently asked questions. |
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If you cannot find an answer for your question click the button
 at the bottom and type your question. |
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Press the
button once you complete typing. The answer of
your question will be e-mailed to you as soon as possible. |
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How do I make a complaint or commend the service I received? |
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Click Contact Us link and type your say. |
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Press the “Send” button once you complete typing. |
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How do we register our self as a service provider ?
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Click
icon and provide the information required. Press
once you complete typing. |
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